What will I do if I received a faulty item?
What will I do if I received a faulty item?
What will I do if I received a faulty item?
It is our utmost will to resolve an issue concerning faulty items. As soon as you receive the shipment, please contact Customer Care at +966 54 931 0249 or send us an email at customerservice@ruknelhadaya.com filling in the following details:
- Order ID
- Name
- Email Address
- Phone Number
- Description of the fault along with the barcode
- Photos of the faulty item
